“USER EXPERIENCE” ENCOMPASSES ALL ASPECTS OF THE END-USER’S INTERACTION WITH THE COMPANY, ITS SERVICES, AND ITS PRODUCTS.”
UX or User Experience is your customer’s experience of your complete offer. It includes all “interactions” with your company, your product and your communications; such as promotions, advertisements, sales people, websites, logo / branding, stores, packaging, deliveries, prices, guarantees, service, treatment, quality, functionality, design, colors, shapes, materials, sounds, images, texts.
WHY DO YOU NEED UX DESIGN?
Our goal is to create the best possible customer experience and “customer journey” for your offer. With the resources you have at your disposal. Our digital society puts great demands on having a smart digital presence. The enormous flow of communication makes it extremely difficult to stand out and be seen through the noise. That’s why truly understanding your customer is key to winning the deal, growing, and even surviving.
Why should someone put time, money and energy into your particular offer?
“When you put the customer’s experience at the center, you solve the problem. With UX as a guiding star, you create a common thread in everything you do and communicate. ”
“GAFA, one of the world’s most successful companies, have a strong UX focus. It is a mindshift from selling a product or a service to actually providing a solution for your customers. And it is the customer’s experience (UX) that determines whether you survive long-term in fierce competition. ”
TAILORED TO YOUR NEEDS AND GOALS
Examples of courses we can offer your team;
– UX design – INTRODUCTION – half or full day
– Tailor-made day, evening or weekend courses from 3 to 10 occasions
– 11 weeks of intensive DIPLOMA TRAINING
OUR FOCUS AREAS IN UX-DESIGN
– what skills do you need to add?
– what do you need to map, sync and change?
Contact Anna Möller at anna@cmeducations.se to start a conversation and see how we can tailor a solution for your team.
